Requesting Confirmation That Your Message Was Received Print

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Outlook allows you to request two types of confirmations to ensure your message has been delivered or read:

Delivery receipt: confirms the message was delivered to the recipient's inbox.
Read receipt: confirms the recipient has opened the message.

Please note

The recipient can decline to send a read receipt, so it is not guaranteed.

How to request a receipt

Open the message you’re composing and go to the Options tab.
Under the Tracking group, select Request a Delivery Receipt and/or Request a Read Receipt.

How receipts appear

When the recipient opens or receives the message, a receipt will appear in your inbox with the following icon:

Read or delivery receipt icon

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